IT Support & Managed Services

Your IT team, without
the overhead.

From daily helpdesk support to fully managed IT infrastructure — we keep your systems running at peak performance so your team can focus on what they do best.

What's Included

Everything your IT needs.

Helpdesk & End-User Support

Remote and on-site support for all your staff — hardware, software, email, and connectivity issues resolved fast.

Proactive Monitoring & Maintenance

24/7 monitoring of your servers, network, and devices with automated alerts and preventive maintenance.

Cloud Infrastructure Management

We manage your AWS, Azure, or GCP environment — backups, scaling, cost optimisation, and security.

Hardware Procurement & Lifecycle

We source, configure, and deploy hardware at the best prices, and manage end-of-life equipment responsibly.

Disaster Recovery & Backup

Automated backups, documented recovery procedures, and regular DR testing so you're never caught off guard.

Vendor Management

We act as your single point of contact for all technology vendors — ISPs, software vendors, and hardware suppliers.

Support Plans

Choose your plan

All plans include onboarding, documentation, and a dedicated point of contact.

Essentials

From KSh 15,000/mo

Perfect for small businesses needing reliable IT support without the overhead.

  • Remote helpdesk support (8am–6pm)
  • Up to 10 managed devices
  • Monthly system health reports
  • Antivirus & patch management
  • Email support within 4hrs
Get Started
Most Popular

Business

From KSh 35,000/mo

Comprehensive managed IT for growing businesses that can't afford downtime.

  • 24/7 remote helpdesk support
  • Up to 30 managed devices
  • Proactive monitoring & alerting
  • Cloud backup & recovery
  • 1hr response SLA
  • Quarterly IT reviews
  • On-site support (2 visits/mo)
Get Started

Enterprise

Custom Quote

Full managed IT partnership for organisations with complex, mission-critical infrastructure.

  • Dedicated account manager
  • Unlimited managed devices
  • Real-time monitoring & NOC
  • 30-min response SLA
  • On-site support (unlimited)
  • Disaster recovery planning
  • Monthly executive reporting
  • Vendor management
Get Started

< 1hr

Priority response SLA

99.9%

Uptime commitment

24/7

Monitoring coverage

100%

Kenyan-based team

Let's take IT off your plate.

Get a free IT audit and we'll show you exactly what a managed service plan would include for your business.